Technology creates access. Reuse turns access into organizational capability.
AI adoption is easy to measure: licenses purchased, applications deployed, usage rising. Capability is harder to see.
Five departments can each deploy successful AI tools and still leave the enterprise with five integrations, five governance models, five knowledge silos, five versions of the same capability. Nothing failed locally — the duplication emerged at the enterprise level.
Buying AI creates access. Building reusable knowledge, governance, integration, and reasoning creates capability.
https://primamachina.substack.com/p/buying-ai-doesnt-build-capability